Always professional whenever I have called and spoken to an actual person. The only negative thing I can say is they need more people to answer the phones and answer questions since I have had to call multiple times (more than 5x) on a single issue before getting an actual person vs the voicemail/automated system.

The phlebotomists are good, the service itself is good, as in Results get back to you in the time specified. I had only one or two problems with the service. I was in Montreal and I booked. TtS, but they didn't actually have it available so I had to cancel and deal with a refund. The site allowed me to book though, regardless of it not being available. I was able to get the refund, but TTS disabled my account without notice and I had to figure out what the problem was by emailing their support team.Apparently the refund was too much and I owed them 25$ afterwards.
So TLDR: only one recommendation for improvement would be let the customer know if there is an issue with payment. Otherwise I'd say TTS is really solid!!

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I'm Jacob arroyo and I've never worked in the industry before and am just trying to get involved because I love it I love and just think about sex all the time so if any company is looking for a new face hit me up

Xxx

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I love TTS! Test results come back quick - next day and they always email them immediately. I have not had any problems, plus the staff is super friendly! Thank you for your service! XOXO

We love you guys :)

Very friendly staff!!! Very concerned if I was ok or if blood draw hurt. Excellent

I was very happy with the time frame and ease of use. I am an adult video performer and time frame is very important to me. Everything was as advertised. I am an ongoing client from now on.

Ellie Anderson